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Frequently Asked Questions
What is the return policy?
We offer a 30-day return window from the date of delivery. To be eligible, items must be returned in their original condition—unused, unworn, and with all accompanying packaging and accessories.
For full details on eligibility, exclusions, and the return process, we recommend reviewing our Returns Policy prior to purchase.
When will I get my order?
Orders are processed within 12 hours of being placed and are dispatched within 1–3 business days.
Shipping times vary depending on the delivery option selected at checkout. Once your order has been dispatched, tracking details will be provided via email.
Will I receive tracking information?
Yes. Once your order has been dispatched, tracking details will be sent via email, allowing you to follow your delivery through to arrival.
